FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message

When will my order be delivered?

For deliveries taking place within the UK our estimated delivery time is 3-5 days after dispatch.

For deliveries taking place in the EU our estimated shipping time is 5-7 working days. Everywhere else is 7-21 days.

Which payment methods are accepted?

We use Stripe as our main payment provider. With Stripe you can use any debit/credit card to pay online. We also accept PayPal payments.

Do I receive an invoice for my order?

You will receive order confirmation via email. To receive a VAT invoice please use the contact form to request one.

Is there a size guide?

All of our garments are built to the UK/US standard sizes. For detailed measurements please see our size guide here.

Can I return or exchange an item?

Yes you can. Please see our returns & exchanges page for more information.

Send us an email




    Our support email:
    support@gymtier.com

    Head office address:

    GYMTIER LTD

    Unit 5, Dallamires Lane
    Ripon
    North Yorkshire
    HG4 1TT
    United Kingdom